Okay so I have thie one firestick. Its brand new kokaleka installed shows channels and guide but all channels show unable to play video. I tried different players and nothing works. It does the same same thing one a hot spot and wifi. I have changed the number several tines and even did a reset to factory for the firestick. does ayone have a idea why i cant get the video to play. i have even tried to assighn with the mac and it still gets playback error