Package installer just sitting there

#4
try wireless to make sure it connected and reset box again if it dont work you have a big problem nothing will work it should start right after you load the wireless info no need to wait at all thats bad all five should start right away no waiting
 
#6
well
Code: 
 http://avov.tv
start a ticket and they maybe can help you with that can try and unplug the box for few hrs and try again or just maybe the server is down for that talk to them
 
#9
Happened on both my boxes today. I waited about 15 minutes to see if it would start loading but just stood there at 0%. After reading some other post about package not loading, I thought I was screwed, but I thought let me try and back out of it. It worked. I was able to hit back key; box went away, and I was able to go to live tv.
 
#12
I'll tell you what, an Avon Tech got back to me with a question, initially the box was freezing up in KODI, when selecting a link, the WORKING circle would just stop and I would have to unplug the AC. In the interim I did some research and wound up doing a reset. So I answered the techs question and informed him of the situation as it is now.
This all went down yesterday and I haven't heard a word from these guys. I was hoping I would wake up to a solution, what part of the world do these guys work out of?
 
#14
I called and talked to Avov today.......for (AVOV-TV-ONLINE-BOX).......They said they can push a fix through to boxes that have installer problem..all they need is the S/N of the box....send with ticket..The missing Mac address in some boxes will physically have to be sent back to Avov......................
 
#17
I have the same problem and now the box is usless. Avov hasn't gotten back with me about it. They charge more than twice the price other companies charge for their boxes you should at least get a fix in a timely manner.
 
#19
A solution to this came today people, I sent my Avov back also, below is text from Avov explaining

HI

We have resolved this issue. I apologize for the lateness of the fix as the other boxes are still not fixed. We have finally figured out the problem. There are two servers and some customers are sent to one server over the other. That one server could not handle the traffic and it causes the boxes on the customer end to not fully download. So, they are building a brand new server and migrating customers over from the faulty one. They said it should be done by this week but they have been working very hard to get this resolved. I thank you again for your patience during this time.
 
You must log in or register to reply here.
Top Bottom
Back
Menu