messages for ORDER# and never got the reply.

[waqarkhan197]

After entering Username & password, not connecting at all
And I have sent several messages to reseller for ORDER# and never got the reply.
How do I reset it then?

 

[Bkman2020]

After entering Username & password, not connecting at all
And I have sent several messages to reseller for ORDER# and never got the reply.
How do I reset it then?

Never buy from reseller.