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bobbyeaken82

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Jun 26, 2015
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yes i do
#1
i have sold 100s of these boxes to people all are up but two i have tried everything under the sun followed everything i can find on the forum i have checked this and that and still nothing i need this fixed now
 
#5
c/p

I see that a lot of user are having this issue with there Donation # authentication Error appearing when asked to login. This is what I did to fix this after 2 days of headaches,resets etc. First reset the portal so you can get fresh login credentials, then type in your Donation # without pressing OK just yet make sure you have a laptop or pc available for next steps. Go to your Donation checker fill in the info and you should see your info regards your Donation and days left and MAC make sure it matches your STB. If everything looks good just press RESET IPTV that's all you need to do with that at the same time press OK on your box and that should fix that Error. After that just restart the portal, and everything should work.
authentication failure fix
 
#8
Mac adress

4wheelin said:
c/p

i see that a lot of user are having this issue with there donation # authentication error appearing when asked to login. This is what i did to fix this after 2 days of headaches,resets etc. First reset the portal so you can get fresh login credentials, then type in your donation # without pressing ok just yet make sure you have a laptop or pc available for next steps. Go to your donation checker fill in the info and you should see your info regards your donation and days left and mac make sure it matches your stb. If everything looks good just press reset iptv that's all you need to do with that at the same time press ok on your box and that should fix that error. After that just restart the portal, and everything should work.
Authentication failure fix
Click to expand...
when i check for donation everything is fine exep mac adress is 00:00;xx:xx:xx;xx how do i link my donation to mac adress any help be apreciated(link]
 
#10
How do link my mac adress to donation........i try the link and give me donations days and active but no mac adress still 00:00:00;xx;xx:xx DO I BE ABLE TO SEE MAC ADRESS ON STATUS?
 
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#11
bobbyeaken82 said:
wow that was a smart ass answer
Click to expand...

Smart Ass answer to a Smart Ass threat. By you posting threats of taking your account to a different provider will not fix the issues. It has been said that they were and are working on it so there is no need to post threats. If you are not happy and want to take your clients somewhere else just do it and do not make post with threats.
 
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