Hi All,
First off, apologies for bringing up an issue that has been bought up before. I have spent the majority of the past week reading previous threads for a solution but am still in the dark.
Ever since the portal was out of action last weekend, I have not been able to load the portal. When I reboot the device, I mostly get a black screen, however sometimes I am shown the yellow loading bar on the blue background, this gets to around 55% and then stops. I have left it at this stage overnight and still it will not load. I have rebooted my rooter and mag countless times and have deleted and re-entered the portal dozens of times too.
I have gone back through the original set up word for word, have even reset the mag to default through the bios. Nothing I have done thus far has worked. Clearly I am missing something!
What I am looking for, is for an idiots step by step guide to how to start from fresh. I.e. what to I need to do to reset the mag to default, which settings do I change in the bios menu, once loaded, which settings do I change through the settings menu, what should my network settings show, etc etc. I reiterate that to the best of my knowledge I have been through all of the previous solutions to all of the above and I am still not getting anywhere. I have even gone as far as to try 3 different variets of hdmi cable!
I appreciate any help on this, and hopefully by getting a very simple step by step guide as to how to restart all over again, this might help anybody else with issues they can't resolve.
Thanks,
SPJ
First off, apologies for bringing up an issue that has been bought up before. I have spent the majority of the past week reading previous threads for a solution but am still in the dark.
Ever since the portal was out of action last weekend, I have not been able to load the portal. When I reboot the device, I mostly get a black screen, however sometimes I am shown the yellow loading bar on the blue background, this gets to around 55% and then stops. I have left it at this stage overnight and still it will not load. I have rebooted my rooter and mag countless times and have deleted and re-entered the portal dozens of times too.
I have gone back through the original set up word for word, have even reset the mag to default through the bios. Nothing I have done thus far has worked. Clearly I am missing something!
What I am looking for, is for an idiots step by step guide to how to start from fresh. I.e. what to I need to do to reset the mag to default, which settings do I change in the bios menu, once loaded, which settings do I change through the settings menu, what should my network settings show, etc etc. I reiterate that to the best of my knowledge I have been through all of the previous solutions to all of the above and I am still not getting anywhere. I have even gone as far as to try 3 different variets of hdmi cable!
I appreciate any help on this, and hopefully by getting a very simple step by step guide as to how to restart all over again, this might help anybody else with issues they can't resolve.
Thanks,
SPJ
