Mag 250 'time not synchronized' screen, asking to reload portal

#3
My clients in Puerto Rico have not been able to use VooDoo on their Mag254 device. They are receiving the same message: "Time on the device is not synchronized"; but I setup their boxes and programmed them myself so I know that the portals are all correct and the location is correct. To make it even more confusing, when I activate them on Cod123 and they switch their portal setting, ****** works fine and they do not receive that message. None of my customers in the USA have had any issues. Has anyone else ever had any problems with that particular message and figured out what the problem is and how to solve it?
 
#4
Smart.TV said:
My clients in Puerto Rico have not been able to use VooDoo on their Mag254 device. They are receiving the same message: "Time on the device is not synchronized"; but I setup their boxes and programmed them myself so I know that the portals are all correct and the location is correct. To make it even more confusing, when I activate them on Cod123 and they switch their portal setting, ****** works fine and they do not receive that message. None of my customers in the USA have had any issues. Has anyone else ever had any problems with that particular message and figured out what the problem is and how to solve it?
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Might be a portal issue or people purchased clones and or the server is catching up to the clones as well i could be wrong.
 
#5
Sorry to not be more helpful but I encountered the same Time Not Synchronised problem and every time I reloaded it came back with Time Not Synchronised, I had to go out so I unplugged everything and when I came back about 40 minutes later started everything up again and the MAG 254 loaded no problem and worked perfectly.
 
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