Quote Originally Posted by xbmcbg View Post
If you get your STB and when switched on it gets stuck on the screen saying loading try rebooting both the router and the STB, if this fails and does not resolve the issue you should contact the administrator and ask him to check for duplicating of the MAC addresses (if free sever is used), he knows how to solve the problem.
Once you have done this they can make your service back to active.
Note on the Entertainment package the screen would be blue background with blue loading bar.
I have put in both mac addresses for both mags, mine ad hers. Who is administrator, how do I contact hem/her?