Sorry I thought I have almost mastered the setup and rushed through the steps. After it reboots.. a Windstream internet screen comes up.. saying 1.iptvprivateserver.tv doesn't exist.. and it stays on that screen won't turn off with power button.. I unplugged it a few times and when it comes up it does the same thing. .I know it's something I done and not the internet because I setup the next mag 254 very carefully. . How can I go back to factory mode with the box that I messed up.