How long did it take to get tracking number

Order Date- 5/08/15
Tracking number via E-mail- 5/13/15

Tracking via DHL says "Information received" but no movement as of 5/19/15.

I'm about to cancel the order soon and order the Tvonline
 
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Ordered 05/11/15 right from Avov.still no tracking no. And my visa hasn't been billed either .however when I contacted Avov they were quick to respond .they say order is on the way.wait and see.