Hey guys,
Unfortunately the staff at avov technology won't be as active on this forum anymore. We don't feel as welcome as we once did and we are not here to battle anyone, rather focus and channel our energy into bettering our products and listening to the community to see what they want/need. There's a lot more behind the scenes you guys don't know that goes on in regards to the mh platform, our middleware solution and device bugs we are resolving. Like we've said our team is small and we collaborate with several different engineer teams and techs to get things rolling/fixed/updated for different projects. We have updates coming out for VIXO 1, VIXO 2, TVonline, VIXO Fuse (beta test and bugs) while working tireless to resolve all support and technical issues that may arise.
We are sorry for this, but for the time being its best we back off little bit and focus more on our help-desk and products. With that being said for any information, technical support, or questions please open a ticket at our help-desk: http://help.avov.tv. We will do our best to resolve your issue through there.
If you do come across bugs on our devices please report them at: http://bugs.avov.tv and the techs will work on it. We cannot guarantee a time, but they will know about it and have a list to go through.
Thanks for the support! One thing you guys should know about us... We will never jump ship.
We will be around the forum still, just not as active but always reading what you guys are up to.
Unfortunately the staff at avov technology won't be as active on this forum anymore. We don't feel as welcome as we once did and we are not here to battle anyone, rather focus and channel our energy into bettering our products and listening to the community to see what they want/need. There's a lot more behind the scenes you guys don't know that goes on in regards to the mh platform, our middleware solution and device bugs we are resolving. Like we've said our team is small and we collaborate with several different engineer teams and techs to get things rolling/fixed/updated for different projects. We have updates coming out for VIXO 1, VIXO 2, TVonline, VIXO Fuse (beta test and bugs) while working tireless to resolve all support and technical issues that may arise.
We are sorry for this, but for the time being its best we back off little bit and focus more on our help-desk and products. With that being said for any information, technical support, or questions please open a ticket at our help-desk: http://help.avov.tv. We will do our best to resolve your issue through there.
If you do come across bugs on our devices please report them at: http://bugs.avov.tv and the techs will work on it. We cannot guarantee a time, but they will know about it and have a list to go through.
Thanks for the support! One thing you guys should know about us... We will never jump ship.
We will be around the forum still, just not as active but always reading what you guys are up to.