Are you using the "Beta" software, and, if so, are you using an API portal or have you registered your MAC with the provider?
If using an API portal then the developers are aware of the issue. This is very much in the testing phase of development, which is why its called a "Beta" test.
If this is not the case and you are not using the Beta software and are using a standard stalker portal with a registered MAC, I would check your timezone settings. If all correct, I would contact the provider and see if its on their end.