I have seen many posts about this issue but no solution. I have a fire tv 1st gen running the latest version of the stb emulator all the settings are entered correctly and I am able to watch tv. However if I unplug the fire tv to move to another room then I have to do an iptv reset and enter donation number again because it comes up saying contact provider. I am using a mac address with the prefix 00:1a:78. I see this happens with Android boxes too. Any chance someone knows why this happens and how to stop this from reoccurring? Thank you.