Depends on what box, app, system and setup you are using. You should be able to see account info in somewhere in settings or account info area. If not just login to your provider site with your info and you should be able to see how much time left.
As far movie try to switch media player if you have choice and try again
mag 254 when you launch your live tv, you scroll to right or left and it should see media browser, video club...etc. keep scoring until you see account info tab.