Constant Freezing & Buffering Service unusable

S

shorsfall

New member
Jun 7, 2016
18
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#1
Hi Guys,

So I have had the service now for about a week and what can I say. Useless. On most channels I get freezing and buffering every 20-30 seconds. It will freeze and then buffer for about 2 seconds and then start playing again. Some Channels like TSN2 & BT Sports just buffer every couple of seconds. I have read post after post of people complaining but surely the service can't be this bad.

My setup is Openelec running Kodi 16.1 on a Raspberry Pi2. My internet connection is 15Mbps. I have no buffering issues streaming HD content on Exodus or catchup TV services.
 
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#3
I gave up on it myself. Got fed up with lack of communication from the hosts, as you say freezing and buffering and channels dropping in and out like a nosy neighbor. I would have hoped by now that things would have stabilized, but alas, it's much of the same. I will keep reading on here and if it all gets sorted out, I will sign up again. I know the price structure is very reasonable but if it is unwatchable, there doesn't seem to be much point.
 
#4
dublinkid said:
I gave up on it myself. Got fed up with lack of communication from the hosts, as you say freezing and buffering and channels dropping in and out like a nosy neighbor. I would have hoped by now that things would have stabilized, but alas, it's much of the same. I will keep reading on here and if it all gets sorted out, I will sign up again. I know the price structure is very reasonable but if it is unwatchable, there doesn't seem to be much point.
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Yeah Ive only been signed up for a week and Ive had it already. So far the only channel that doesn't buffer is Discovery Turbo max. If I don't get some sort of resolution in the next 24hrs I will push for a refund. If that doesn't happen I will just contact my bank and get them to get the refund via my credit card. I'm not going to but up with this BS, From the research I have done today there are many users in my position. I haven't seen any help from Mods or admin except saying its the users equipment.
 
#6
For me it isn't just a freezing issue. it's lack of communication. one never knows when channels are down or going down. when and if they are coming back. I understand the nature of this service and have been in the game for quite a while but I can't deal with all these issues, even at a low price. so,until they stabilize things I am not spending money on a service that requires more work to get it sorted.
 
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#7
been on many channels last few days and all night. Have experienced zero buffering or freezing.
This is actually always the case experienced here.
I wonder how that can happen ?
Does the server treat me special and somehow makes my connection better then any others ?
The answer to that is no.
It would be impossible to make one work almost perfect but have others not.

So what is possible then ?
ISP issues ?
Throttled internet acccess ?
Other devices on your network ?
Networking issues of some kind ?
Wifi ?
Others using your internet thru wifi ?
Bad ethernet cable or connection ?
 
#8
This service REQUIRES a VPN service for most or you gonna get buffering. If i am on my ISP address its constant buffering. when i am on my VPN connection its almost flawless. My setup is a fire stick with STB emulator on url 11 ROCKET WITH 8 MEGS internet speed. It has been like this for months. The sellers of this service should tell people that a VPN will probably be required. i watch the HD channels even buffer free. I am happy with the service now that i figured out a VPN is a MUST.
 
#9
daddyrat50 said:
This service REQUIRES a VPN service for most or you gonna get buffering. If i am on my ISP address its constant buffering. when i am on my VPN connection its almost flawless. My setup is a fire stick with STB emulator on url 11 ROCKET WITH 8 MEGS internet speed. It has been like this for months. The sellers of this service should tell people that a VPN will probably be required. i watch the HD channels even buffer free. I am happy with the service now that i figured out a VPN is a MUST.
Click to expand...

We have hd channels?
 
#10
crazed 2.0 said:
been on many channels last few days and all night. Have experienced zero buffering or freezing.
This is actually always the case experienced here.
I wonder how that can happen ?
Does the server treat me special and somehow makes my connection better then any others ?
The answer to that is no.
It would be impossible to make one work almost perfect but have others not.

So what is possible then ?
ISP issues ?
Throttled internet acccess ?
Other devices on your network ?
Networking issues of some kind ?
Wifi ?
Others using your internet thru wifi ?
Bad ethernet cable or connection ?
Click to expand...


I can understand where you are coming from but rather than being patronising maybe offering some advice would help. My current setup is Openelec with Kodi 16.1. I have a 15Mbps Interenet connection and a VPN with Torguard. I really cant see how anything with these settings could be causing the buffering issue unless there is something that I have missed. the Last 2 days Iam suffering from the same issue as other where regardless of what channel is select I now get Stalker Client Failed to get Stream URL. Any help would be greatly appreciated as its not just me having this issue.
 
#11
daddyrat50 said:
This service REQUIRES a VPN service for most or you gonna get buffering. If i am on my ISP address its constant buffering. when i am on my VPN connection its almost flawless. My setup is a fire stick with STB emulator on url 11 ROCKET WITH 8 MEGS internet speed. It has been like this for months. The sellers of this service should tell people that a VPN will probably be required. i watch the HD channels even buffer free. I am happy with the service now that i figured out a VPN is a MUST.
Click to expand...

Daddyrat50 I have a VPN service. Does it matter what country you connect to or will the IPTV work from a server in any country?
 
#15
kaos666 said:
Did you try what I suggested earlier?
Click to expand...

kaos666 yes I did. The 2 Acceleration options I have is OMXplayer & MMAL. Ive tried with both enabled, both disabled and a combo of the 2 but still got major buffering on some channels. The 2 main channel I watch is Discovery Turbo Max & Dmax. Dmax Buffers every 15seconds where Turbo Max is virtually buffer free. I have a VPN and a 15Mbps internet connection. I have no issues streaming video from other sources so I know its local to this service.
 
#16
ilan said:
If you and I are at different locations, the stream will take different routes to reach us. If there is a bottleneck in any portion of our routes, it can cause a problem for one or both of us.
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What country are the servers in? Maybe if I connect to a VPN server in the same country as the Papiao servers it might help
 
#17
shorsfall said:
Daddyrat50 I have a VPN service. Does it matter what country you connect to or will the IPTV work from a server in any country?
Click to expand...
Could be different with where your location is. I myself located in Ky and i use VPN address out of houston Tx or Miami Fl that works for me. Weird thing addresses thats closer to me say Chicago Il or Cleveland Oh. i get all kinds of buffering. I guess it all depends where your location is and you just play around with different locations to see what works best for you.
 
#18
daddyrat50 said:
Could be different with where your location is. I myself located in Ky and i use VPN address out of houston Tx or Miami Fl that works for me. Weird thing addresses thats closer to me say Chicago Il or Cleveland Oh. i get all kinds of buffering. I guess it all depends where your location is and you just play around with different locations to see what works best for you.
Click to expand...

So just spent the best part of an hour playing around with VPN settings. Tried several different servers in different countries and made not an ounce of difference.
 
#19
shorsfall said:
So just spent the best part of an hour playing around with VPN settings. Tried several different servers in different countries and made not an ounce of difference.
Click to expand...
i wish i knew what else to tell you. Have your tried using the service on STB emulator. thats what i use. I dont use the stalker app or PVR. It would be nice if it worked for everyone the same but guess it may be location of servers. I really don't know. Wish i could been more help.You to need to find a server that has a good ping and internet speed. Using other countrys gives you a way higher ping than using address in your own country.
 
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