cant find mac address

#5
I will try reboot of modem router as well as going back to wireless like the first one I set up
but I know I have connection because I l updated and loaded up from app store
thanks
Dr.
 
#6
no luck..
I have factory reset the AVOV a couple of times and re downloaded updates and still no mac address or no server settings to put my url
it does however try to get me to to log in to some serer where I need a user name and password
Dr.
 
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#8
you will need to send in support ticket to get firmware pushed into your receiver ,you will need to go to settings and then to system info . send your serial number to sn.avov.tv
 
#13
it may take awhile but yes this is supposed to fix issue ,i am still waiting myself.i was speaking with david avov and this was his suggestion.main thing is to contact them and let them know ,maybe they will need to send you another box ,i have another one and no issue with it.
 
#15
Thanks 4wheeling got my ticket filled out now just waiting for the push
sorry Koolkat 4Wheeling was dead on with my problem no mac address or server settings
thanks for all your help guys
Dr.
ps I will have to check my other machines four machines the same way... :(
 
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#17
4wheeling how long you been dealing with them on this issue?
I sent the ticket in, but am going to call the place I got them from since they are an AVO approved reseller and see what they can do.
should I contact David or Hans from AVOV?
Dr.
 
#19
Just an update
I talked to AVOV
and they are sending me some new ones as soon as they receive mine.
thanks 4wheeling for helping me with the problem
and thanks David for quick response at resolving this issue
this morning @ 4 am I thought I bought a pile of junk or clones
but will soon be a happy person
Dr.
 
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