first why do you need to reset many times?
second, it does have a reset button in AV hole.
third, looks like you are confused between reset on on/off button maybe?
I t would help if some info had been provided.
They don't mention Firmware/Software Versions.
They don't mention what they were doing that made them feel the need to reboot.
Are we going to play 20 questions?
BuzzTV X5 AX Special Edition
20230328 Firmware Version
5.0.799 Buzz App Version
WiFi 38mbps connection
I have to Reboot when Box locks up & is unresponsive, (I don't mean freezing on channels).
When Powered ON, sometimes get a green tinted picture. Reboot & it's OK. I've tried other HDMI cables & AC power source.
if you have CEC settings on then try this. go to settings, device preferences, display and sound, HDMI CEC, and turn off Virtual CEC switch and see if that helps.