Buzz 3000 Basic Sluggish and Freezing Constantly

T

topdoggmb

New member
Sep 12, 2018
9
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yes i do
#1
I recently got my Buzztv 3000 Basic (4 Days ago) and it constantly freezes and is very sluggish here is what i have done to try and fix the problem.
-First have looked through the threads for a solution before posting.
-Freezes with Buzztv 2 app HD and SD, Youtube app, Google chrome.
-Done a factory reset made no difference
-Change the network cable and reset my router and Internet Modem no difference.
-Have noticed when it freezes the Orange network light stays on solid.
-Have tried it on WIFI No difference.
-Unplugged everything from my network except the box and still no difference.
-I have 25mb down

So i am kinda lost on what to do, is the box a dud?
Any suggestions would be greatly appreciated.
Thanks in advance
 
#3
you know the Buzz 3000 Basic had android 7 installed but it created response problems ...so the company sent an update to downgrade to android 6....suppose to work much better...check to see what ver of android is in your box.....if it's 7.1 ..............then you need to take the latest update..........
 
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#4
Thanks for the reply's
So i have done a speed test and i get 25mb down all day long also tried the box at a friends house and does the same thing very slow, even when you are not streaming anything when you go from app to app or trying to select something in the main screen it is at time very slow.

@floder2
The box is updated to 7.1.2
 
#5
topdoggmb said:
Thanks for the reply's
So i have done a speed test and i get 25mb down all day long also tried the box at a friends house and does the same thing very slow, even when you are not streaming anything when you go from app to app or trying to select something in the main screen it is at time very slow.

@floder2
The box is updated to 7.1.2
Click to expand...

And what did my post say ????
 
#7
Sorry floder2 I miss understood what you were saying, i thought you asking if i had the latest 7.1 update. That is unfortunate that there saying to downgrade when they are advertising 7.1 so i will be returning this box as i do not want to have to downgrade on a brand new box.
Thank you very much for your help.
 
#8
topdoggmb said:
Sorry floder2 I miss understood what you were saying, i thought you asking if i had the latest 7.1 update. That is unfortunate that there saying to downgrade when they are advertising 7.1 so i will be returning this box as i do not want to have to downgrade on a brand new box.
Thank you very much for your help.
Click to expand...

new box will be downgraded
that way it worx good
 
#9
floder2 said:
you know the Buzz 3000 Basic had android 7 installed but it created response problems ...so the company sent an update to downgrade to android 6....suppose to work much better...check to see what ver of android is in your box.....if it's 7.1 ..............then you need to take the latest update..........
Click to expand...

Is this an OTA update? Just bought a basic buzz for a friend on the weekend and it's on android 7.
 
#11
Another update from Buzztv..................... Those who have The buzz basic with android 7 ....are stuck with it for now....they can not push a downgrade of android 6 ...........any new basic boxes sold will have android 6
They also said they are working on a way to downgrade existing boxes with android 7...................
 
#12
floder2 said:
Another update from Buzztv..................... Those who have The buzz basic with android 7 ....are stuck with it for now....they can not push a downgrade of android 6 ...........any new basic boxes sold will have android 6
They also said they are working on a way to downgrade existing boxes with android 7...................
Click to expand...

Oh...I thought you said they pushed an update to android 6 in an earlier post?
 
#13
floder2 said:
Another update from Buzztv..................... Those who have The buzz basic with android 7 ....are stuck with it for now....they can not push a downgrade of android 6 ...........any new basic boxes sold will have android 6
They also said they are working on a way to downgrade existing boxes with android 7...................
Click to expand...


I have also contacted Buzz and have told me the samething
 
#14
floder2 said:
Another update from Buzztv..................... Those who have The buzz basic with android 7 ....are stuck with it for now....they can not push a downgrade of android 6 ...........any new basic boxes sold will have android 6
They also said they are working on a way to downgrade existing boxes with android 7...................
Click to expand...

I saw that as strange as well. Maybe a Link to a mod'd file but not a downgraded Update of that magnitude.
You should look for updated video decoder files for the respective chipset in the STB.

/kens
 
#15
floder2 said:
Another update from Buzztv..................... Those who have The buzz basic with android 7 ....are stuck with it for now....they can not push a downgrade of android 6 ...........any new basic boxes sold will have android 6
They also said they are working on a way to downgrade existing boxes with android 7...................
Click to expand...

Hi floder2, is there any update on this issue. I bought this someone and he said there's no exchange so I'm stuck with this.my only hope is buzz team.
 
#16
last I heard was they were working on a remote fix to downgrade from android 7 to android 6 for the buzztv basic box......because it works better with android 6................But have not heard if they made any progress...............you could e-mail them and see if you can send the box to them ......they can do it ........but not remotely
here is their email address ............
Code: 
[email protected]
 
#17
floder2 said:
last I heard was they were working on a remote fix to downgrade from android 7 to android 6 for the buzztv basic box......because it works better with android 6................But have not heard if they made any progress...............you could e-mail them and see if you can send the box to them ......they can do it ........but not remotely
here is their email address ............
Code: 
[email protected]
[/QUOTE

thank you, I have emailed them.will wait for their reply.
Click to expand...
 
#18
so I finally got it downgraded and I feel it is working much better. however I think I should have bought the 2gb model.
I also don't like the fact that I can not hide the adult channels.
you tube would not work after updating.tried uninstalling and installing didn't fix it either.
 
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#19
I won't edit your post Raees, I will ask you to edit you post thou and remove the digs. (I edited it , had to be done)
It was nor is fair to say that and post about another receiver in this here Buzz forum area.
 
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