Avov tvonline

steep !!
lol, I'll tell yea steep. I send out these small cards often (about 3/4 inch by 2 in. by 2 in.)
Cost me approx 8 to 9 bux to send to USA and even more to send in Canada and I am in Canada too.
That's cheap as they can be for shipping. Only cheaper is to fit the item thru a slot and then it's classed as a letter which would end up being about $1.80
If I force the card it will go thru but prolly damage it.

I sent one to PR once. Sending it as small package was gonna be 90 bux, no kidding.
So I forced that card thru the slot and cost me $3.10 :)
(by force, I mean unpacking it and sending with no cushion protection).
Talk about steep for some protection !!!
 
In the past, I saw satellite receivers that the remote eye was not placed correctly and the remote had a very narrow window of where to place it to work. Not sure if this is the cause of your problem, but see if when the remote works, that it has a close to the same place working window. Then you can fill out a repair ticket and explain the problem better and get the unit repaired, maybe a little faster. Or you can at least find the window of best use and not send it back. Since the units have a 1 year warranty, I would suggest you not try to open the box to see if that is the problem.
 
In the past, I saw satellite receivers that the remote eye was not placed correctly and the remote had a very narrow window of where to place it to work. Not sure if this is the cause of your problem, but see if when the remote works, that it has a close to the same place working window. Then you can fill out a repair ticket and explain the problem better and get the unit repaired, maybe a little faster. Or you can at least find the window of best use and not send it back. Since the units have a 1 year warranty, I would suggest you not try to open the box to see if that is the problem.
Maybe his remote is defective?
 
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if you remove the cover, and hold on to the batteries and it should power up the remote. The coil of contact is not that springy enough, maybe
use cellophane tape in the middle of the batteries to have a better contact.