you are having issues logging into your account at rocket website because you have boughten from a reseller and with reseller codes you need a Client ID (which replaces the Order number), which the reseller should have gave you.
I have found and sent you the Client ID you need.
With that and your 12 digit donation number you can now log in to your account.
I have already been in there and saww a MAC linked and also preformed a reset for you.
And your server URL was correct and matched what you have (22.iptvrocket.tv)
so with that reset now done, check for results with your avov now.