Hi. I purchased an account for 1 year of service but when I try to reset the Mac the option is gone and the Mac says 00:00:00:00:00:00 and status of the account says inactive, it shows I have 242 days left. What should I do?
This is Crazed's area of expertise. If he doesn't reply to this thread, get his attention in the IKS66 subforum one door down. He handles these kinds of situations in that venue.