Till last weekend my 254 was working great.Since then nada.Tried all the tips eg re booting ,shutting off modem and disconnecting 254,reconnect and still goes into loading mode and spins for hours.last thing I tried wad going over the setup again and in server Portal name was missing(Rocket) re entered same and hit Ok and it disappeared ,tried re-entering URL code and OK,message came up URL no good!!Now I'm really in stupid mode, have no idea what to do next,checked URL several times and all was entered OK....when members mention BIO, what section are they referring to....Thanks in advance for any and all new suggestions...Steve2