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No worries. I really appreciate all your help. I’ll keep this thread posted if I make any progress

Crazed, after doing everything you suggested, step-by-step, I get past the black screen but it goes into demo mode, even though I entered the assigned iptv portal (using both, long and short urls). Please help!

Thank you for the detailed instructions, but still have no luck. I opened another ticket w Smart STB support, requesting a new virtual MAC address. The virtual MAC address didn’t change from the 7day trial version to the full subscription and I’m thinking that could be the conflict. By the way...

Will do. Thank you very much 🙌

I need help, please. IÂ’ve done an IPTV reset and I continue to get a black screen when loading the assigned IPTV portal using the Smart STB app on my Samsung tv. I opened a ticket w Smart STB and they donÂ’t see any issues with my paid subscription. I suspect that my Virtual Mac is being...

Good evening, IÂ’m new to the forum and having issues accessing one of the iptv portals using the smart STB app on my Samsung tv. I canÂ’t seem to get past a black screen and I believe I may be blocked because I entered my device MAC address instead of my virtual MAC address on the initial setup...