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Hello, any chance you can change portal on my rocket donation?

Using fire stick, using stb emu, the portal is p1

Having the following issues, Rocket donation, one channel comes in, all other channels do not, except for the play list, movies. I have reset the IP from my end, I have uninstalled the app and reinstalled, I have changed the MAC address and I have had Pappio do a reset for their end, issue not...

As an FYI, I reset device to factory setting, reinstall all apps and looks like it worked, everything is up

Thanks, I was hoping I did not need to do that since it was working fine until two nights ago and the device is fairly new

Video club works, I have reset, change MAC address and Pappio has reset donation….still channel guide comes up but will not download the station….firestick …Pappio suggested to check this site for help