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Donation works fine on a mag254 and is up and running so it has to be related to the set up on the zgemma

High. Im adding a zgemma h2s to my account but no matter what I do the box finds the channels and all with a strong signal but I don't get any audio or video.The EPG shows up fine.Other plug ins and internet working fine too.Im using the blue dish previously installed with the blue service and...