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first you have to click on profile, then move it over and click on the active profile click on that active profile, not the x. once the page opens you will see different options starting with profile name mag agent etc. if you scroll down a little further you will see device id right is...

Same problem here and same issues I am having the same issues here with the same stb emulator loads fine, get to the channel list and nothing is working, I have the same emulator and I also did the same process as mentioned in this post. Any input would be appreciated