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Thank you for your quick response. I was having an issue before and reverted to the v1.0.18; however, one of my last updates must of forced the new version through, as I had disabled the updates, or one of the kids accepted it. I will wait to see what the fix is from here as I changed my MAC...

I am having the same issue this morning. It was working last night, no issue, and this morning had bad or missing serial number. On my box/version I do not have the "Send serial number" option. I have never seen it so I am wondering if the box is the difference? Please someone help. I am...