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Still no resolution for me. I'm now not able to see anything. The software is not loading. The blue light is on the box but my tv says no signal. Before I buy a new box what should I do. I never got the STB block to remove... Last attempt was to try the usb thing but that overheated my box...

Crazed this newly option does not work. My box is not working now. I get a black screen. The box does not even load. This new version with the playlist if I have a smart TV can I open the software and view channels instead of the box. I think the box is now damage after so much troubleshooting...

Crazed after I put in the USB and went back to the box to perform your recent steps my box was overheating. This never happened before until I put the USB in. I unplug it. Just went back to check and perform your steps. I plug in the power to reload but now all I get is a black screen.. I...

Crazed after I put in the USB and went back to the box to perform your recent steps my box was overheating. This never happened before until I put the USB in. I unplug it. Just went back to check and perform your steps. I plug in the power to reload but now all I get is a black screen.. I can't...

When I click the settings button on the menu under the blue button, I select Restart Portal, it loads then goes back to STB Block contact provider appears again. The STB Block appears after loading. I've tried to unplug and reload,...but the block is still on. It does not let me access Home...

When I click the settings button on the menu under the blue button, I select Restart Portal, it loads then goes back to STB Block contact provider appears again. The STB Block appears after loading. I've tried to unplug and reload,...but the block is still on. It does not let me access Home Media.

Crazed I deleted the mac address like you said and now I can access the playlist. I followed the steps all the way to download the file to the USB. I have the USB plugged into the mag. I can only access settings from the remote. I can't access Home Media. If I try to navigate anywhere else I...

Hi Crazed 2.0 when I log in and change my mac to 00:00:00:00:00:00 it does not update. I receive an error that says Mac Address could not be updated. Also my playlist has an error message in red "Sorry but playlist option is not available for those using MAC Address authentication.". I...

Is there something Ihave to do? I just renewed and I'm getting Your STB is blocked Call provider.

I am having the same issue. I renewed got my email but can't watch anything. My screen says "Your STB is blocked. Call the provider". Is there a number I can call. I read the forums tried a fake mac, tried IPT reset nothing works.