c/p
Hi.
If your STB emulator connects fine to the server but can't watch channels please check that it is sending the Device ID:
1- Go to Settings -> Profile -> [ Profile Name ] -> Device ID in the application menu.
2- Make sure that the option "Send Device ID to Service Provider" is...
if you have the donation number and email used to purchase, you can send an email to [email protected] with that info.. they should be able to give you the order info
pre paid can be hit and miss... make sure the card has more than enough money to cover the exchange rate, and make sure its approved for international purchases