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i did send the mac address to the email and no body answer me , or can u please send me a email direct to u

this company is not good any more i dint get any solution to my problem and no money back, i trying to log in today and it show error

Hi . i get the same problem i input my username and password and is show a error , i being send a email to then and no body reply me ,aswell reset the mac and it said 24 to 48 hours to get solution but is ready 72 hours and still get no solutions i thing this people just stolen as the money...