I agree completely. That order number think really pisses me off as i cannot get in to change mac as i used to with donation number only. Such is life.
You will not get the info off them, only the resller can help you. I am in the same boat, only a month left on my donation no big deal. I will not renew as i do not like the way this situation was handled.
The reseller is gone. I think peeps should be given a chance to get in to change mac address for a few days with donation number due to all these problems. If we knew we needed an order number we would have asked for it when buying code.
Up again. But requiring order number to get in to change mac is ridiculous i only have donation number. Luckily i only have a month left. I think i will go elsewhere for services.