Recent content by bigpoppapaul

Luckily he doesn't use the Fios modem as a router, just as a modem, he has a better router attached so hopefully that will help the issue.

Recently a friend who is on Verizon Fios came to me looking for help. The portal wouldn't load, it would just remain on the blue loading screen on STB Emu. We tried everything, resetting portal, clearing the stb app, etc. I'm wondering if Fios has started blocking 66 because I'm in a different...

You're right, I wasn't thinking.

Post edited so as not to break forum rules. Disregard.

I am as well, 6:15pm eastern time.

@Bkman2020 Did a clean install. Made sure it was working, and then rebooted the box and same problem. "Please contact your provider to register this device. @pecaquito I looked at the settings and I can't think of anything to change, any idea?

Did that, now I'm having a hell of a time getting it going again. Even changed the MAC. It loaded up once but now it's just sitting there on the blue load screen. :( I'll try it later when the servers aren't so busy.

Bkman2020, so you're not getting this message upon reboots? Would you recommend maybe a fresh install?

Thanks for the response. Yes, like I told Bkman2020, I did update. Just wanted to make sure it wasn't an issue on my end. It's not that big a deal for me, just that I'm a reseller so I have to tell my customers to do this. If you find a fix, please let me know.

Yep. I did, last night. Then I reset IPTV and watched TV, then again today when I turned it on, same thing. I just tested it and it happens if the box is turned off, or rebooted. That being said, I'm wondering if this is a common new issue or whether I can do something about it.

Quick question, wondering if it's a common problem with the servers after the recent upgrade and fix or is it just my people and me. I'm using STB Emu and whenever the app has been shut for a while, and I start it again, I get the "please contact your provider to register this device" message...

Yep, you're right, they've added 15 days.

Thanks man, this is rough. As a reseller it puts me in a REALLY bad position when I can't even access my account. Is it just IKS or are Rocker/NFPS people having website problems too? Edit: Account is now working again. Whew.

Hi Crazed, If you get a chance to talk to the administration, can you let them know that I can't log into my reseller account. It says password invalid, I also got an error when I tried the password reset and also an error when I tried contacting support. If you find out what is going on...

Replied to your PM.